Frequently Asked Questions

Please refer to the FAQs below for any questions you may have. If you still have a question not listed here, you can contact Customer Support listed on the page.

Getting Started
Click on the “Retrieve Password” button from the “Sign-In” page. Enter in the email address that was used when setting up the account. An email containing your username and password will be sent directly to your email address.
A Recreational License Unit (RLU) is the term used to identify an individual tract of land that may be Licensed by an individual and/or a hunt club for recreational use, such as hunting.  The RLU is defined by number of acres, boundaries, License length and other characteristics specific to the tract of land.  An individual or hunt club may License more than one RLU.   
A hunt club may have any name as long as it is no longer than 25 characters in length and is not profane, embarrassing or offensive to the public. Please Note: If more than one Recreational License Unit (RLU) is Licensed by the hunt club, the club name that is specified when the account is created will apply to all of those RLUs.
Renewals begin in April of each year.
The lessee hunt club contact represents the lessee to the lessor and acts as the primary contact.  The contact can be any member of the club itself (president, secretary, etc.), but that individual will ultimately be responsible for payment of the License fee. Invoices, dues, and other forms of correspondence from the lessor will usually be via e-mail so that person should be someone who has a dependable internet connection and is a frequent user of e-mail.
• Click and drag the map to explore available Recreational License Units (RLUs). • Click on directional arrows to move the map.  Click + to zoom in and – to zoom out. • Mouse over and click a marker to view RLU details and to place your bid • Use the RLU Filter to help you find the RLU you want. • Note:  RLU boundaries will be displayed on the map when you zoom in.
The filter allows you to easily find Recreational License Units (RLUs) with the qualities you want.  For example:  You can search for RLUs that have a certain minimum or maximum number of acres. Choose “Options,” then select “Apply Filter” to update the map with your refined search options.  The filter will be applied to everything you see on the map until you select “Clear Filter.”
Please contact Technical Support by calling (980) 430-6147 or send an email to TIGHuntingLeases@OrbisHuntLease.com describing the problem you are experiencing.
A hunt club is an individual or group of individuals who desire to enter into an agreement to License the hunting rights on TIG Hunting Licenses property.  Each member of the hunt club must be listed by name and address.  

Common Questions
View the How to Create Your E-License guide on the “Getting Started” page. This guide contains step-by-step instructions (along with screenshots) on how to create and e-sign your license agreement.
If you plan to renew your hunting License, the signed License agreements and full payments are due by the date listed in your license agreement. Renewal notices will be sent to you prior to the expiration of your current License. If you are leasing a new RLU, the payment due date is determined by the date you Licensed the RLU (generally 10 days from leasing).
Please refer to the Payment Invoice that is generated after you have e-signed your license agreement. The payment invoice lists who the certified check or money order should be made payable to as well as where the payment should be mailed to. Please Note: Only CERTIFIED CHECKS or MONEY ORDERS are accepted. Personal checks are NOT accepted.
You will receive a payment confirmation email once your payment has been processed. During the peak of the renewal season, please allow up to 3 weeks past the payment due date before inquiring about whether your payment has been received or not.
No.  Commercial activities are not allowed on the property.  This includes guide services and subleasing.
Please refer to your License agreement for information about camping activities on your RLU.
The License fee should be made in one payment by cashiers check or money order.  Payment by credit card is not accepted at this time.
Licenses have been revoked in the past due to land sales or breach of contract by the lessee.  Generally, at any time during the term, lessor shall have the right upon notice to lessee to immediately revoke and terminate the License and the rights and privileges of lessees.  Depending on the situation, refunds may or may not be granted. For specific terms, see the License agreement.
Please refer to your License agreement for information about locks.
Please refer to your License agreement for information about posting.
Refunds are handled on a case by case basis, subject to the terms of the License agreement.
• Log-in to your account.• Select “Update Account” from the “My Club” menu. • Make your changes and click “Save Changes". Update your account whenever your club information changes (contact, phone number, address, etc.).  Please Note:  A verification e-mail will NOT be sent to verify changes to your e-mail address.
New members may be added to a hunt club anytime before printing the License agreement for execution. If the License has already been printed, use the "Update Club Members List Form" found in the Account History page to produce a current members list to send to your RLU administrator. New members must read and sign the form.  Submit this document to the address shown.
Members can be added and removed from a License when the License is created. Members cannot be removed from the License agreement after the License documents have been created.
Yes, but only following approval from lessors agent.  Please see your License agreement for full terms and conditions.  
You must enter information for each club member prior to downloading your License pursuant to the terms of the License.
Yes.  • Log-in to your account.  • Select “Update Account” from the “My Club” menu.  • Make your changes and click on “Save Changes. "Please Note:  A verification e-mail will NOT be sent to verify changes to your e-mail address, so Please be sure you type any changes carefully.
The License agreement is 1 year.  
You may not start hunting until you have received a notification from the lessor that your agreement has been legally executed. The club president/ contact person will be notified by email that the License has been executed.  At that time you can access the property.

Troubleshooting
If a website isn’t looking like you would expect it to, such as appearing blank, images not displaying, broken or jumbled text, or out of place menus, there could be some compatibility issues between IE and the website. A quick solution might be adding this site to the Compatibility View list. In Internet Explorer, click the Tools “gear” button and then Compatibility View settings. The site you’re currently on will automatically display in the text field, so all you do is click the Add button and close the window.

Requirements
For best performance, we recommend using Chrome and Internet Explorer Version 11 or newer.
You must have Adobe Acrobat Reader installed in order to download the License documents. If you do not have Acrobat Reader you can download it for free from: www.adobe.com/products/acrobat/readstep2

Customer Support

For licensing questions or technical support, contact:

8809 Lenox Pointe Drive, Suite C
Charlotte, NC 28273

: (980) 430-6147

: TIGHuntingLeases@OrbisHuntLease.com

: Monday - Friday: 8:00 AM to 5:00 PM